What to Expect From Our FAQ Section
We've organized the questions we get most into one place so you don't have to dig around. The answers here cover the real account flow — how you fund with PayPal, Venmo, or a Play+ prepaid card, what happens when your identity verification is pending, why a state-law check might hold up access, and how to reach our support team if something's
still unclear. Each answer is written the way we'd explain it if you called us directly. If you're on mobile in New York and your deposit isn't showing yet, or you're setting up Play+ for the first time, you'll find the specific step you need here. Where state eligibility matters, we say so plainly — access depends on local law and is
available in eligible states only. We update these answers when our account or payment processes change, so what you read here reflects how things actually work right now.
- PayPal
- Venmo
- Play+ Prepaid
- Account Verification
- State Access